Refund & Cancellation Policy

Our issues are digital files delivered immediately after payment, so they cannot be “returned”. This policy explains when we refund you.

When we refund

• You were charged more than once for the same issue (we refund the duplicate).
• You were charged but the issue never appeared in My Library and we cannot fix it.
• The file is corrupted or materially different from its description and we cannot replace it.

When we do not refund

• You have downloaded or read the issue and simply changed your mind.
• You bought the wrong issue or did not check the preview, description or page count.
• Exam results or the usefulness of the material for your own plan.

How to ask

Email chetanu0914@gmail.com within 7 days of the purchase with the email you signed up with, the order reference from My Library → Purchase History, and a short description of the problem. We aim to reply within two working days.

How refunds are paid

Approved refunds go back to the original payment method through Razorpay. Banks typically take 5–7 working days to show the credit.

Cancellation

An order cannot be cancelled once payment is complete and the issue has been added to your library. You can simply not complete a payment, in which case you are not charged. We do not run subscriptions, so there is nothing to cancel after purchase.